Privacy Policy

1. Introduction

Minshang International Freight Transport (Shenzhen)Co. Ltd.(“Company,” “we,” or “us”) respects your privacy and is committed to protecting personal data in compliance with global data protection regulations (GDPR, CCPA, PIPEDA, etc.). This policy explains how we collect, use, disclose, and safeguard information through logistics services, websites, and partnerships.

2. Information We Collect

A. Directly Provided Data

• Identifiers: Full name, email, phone number, physical/delivery addresses, company registration details.
• Logistics Operations Data: Shipment contents, weight/dimensions, tracking numbers, GPS location data, customs documentation (e.g., government-issued IDs for international shipments).
• Payment Information: Billing details (credit card numbers are processed securely via third-party providers; we do not store full card details).

B. Automatically Collected Data

• Technical Data: IP address, browser type, device information, and cookies when you use our website or mobile app.
• Operational Metrics: Delivery route efficiency, warehouse processing times, service usage patterns.

3. How We Use Your Information

Execute logistics contracts (shipment booking, tracking, customs clearance, and delivery).

Process payments and generate tax-compliant invoices.

Optimize fleet management and warehouse operations using analytics.

Send service notifications (e.g., delivery status updates) and marketing communications (opt-out available).

Comply with legal obligations (e.g., customs regulations, tax audits, law enforcement requests).

4. Disclosure of Personal Information

We disclose data to third parties only for legitimate logistics purposes:

We do NOT sell personal data or share sensitive information (e.g., government IDs) without explicit consent.

5. Cookies & Tracking Technologies

We use cookies to:

• Authenticate user sessions
• Analyze website traffic for service improvement
• Personalize ads (via trusted partners like Google Ads)

Most browsers allow cookie blocking via settings. Note: Blocking cookies may impair website functionality (e.g., real-time tracking).

6. Data Security & Retention

Security Measures:

We implement industry-standard safeguards, including:

• Encryption of sensitive data.
• Restricted access controls.
• Regular security audits.

Note: No internet transmission is 100% secure; we cannot guarantee absolute security.

Retention Periods:

We retain personal data only as long as necessary for the purposes stated in this policy or as required by law (e.g., tax records for 7 years).

7. Your Rights

Depending on jurisdiction, you may:

• Access/Correct your shipment records
• Delete non-essential data (exceptions: legal/compliance needs)
• Object to processing or request data portability.
• Opt-out of marketing communications

To exercise these rights, contact us at [email protected].

8. International Data Transfers

Data may be transferred globally to fulfill shipments.

EU/UK transfers rely on Standard Contractual Clauses (SCCs).

China transfers comply with PIPL through certified DPIA processes.

9. Third-Party Links & Social Media

Our website may link to carrier partners’ platforms (e.g., J&T Cargo). Review their privacy policies separately.

Social media widgets (e.g., Instagram “Share” buttons) are governed by third-party platforms.

10. Children’s Privacy

We do not knowingly collect data from individuals under 16.

Parents/guardians may request deletion of accidental collections via contact methods below.

11. Contact Us

Email: [email protected]

Address: Bao’an District, Fuyong, Shenzhen, Guangdong, China

Updates & Compliance

Revised policies will be posted with a new effective date.

• GDPR (EU/EEA)
• CCPA/CPRA (California)
• PIPL (China)
• Local customs regulations